Welcome to LeTranscab!
At LeTranscab, we are fully committed to safeguarding your personal information and payment transactions. We strive to offer you a simple, fast, and most importantly, secure car rental experience. Below are the measures we have implemented to protect your data and ensure the security of your transactions.
We treat all personal information you provide with the utmost confidentiality. We use top-tier security protocols to ensure the protection of your personal data. All sensitive information, such as your payment details, is encrypted using technologies like SSL (Secure Sockets Layer).
All transactions made on our platform are secured with PCI DSS (Payment Card Industry Data Security Standard) compliant payment technology, ensuring the safety of your financial information. We accept various payment methods, including credit cards, debit cards, and PayPal, with all information processed securely.
When you pick up your vehicle, we will conduct a strict verification of your identity. You will be required to present a valid ID, your driver’s license, and the credit card used for the reservation. This ensures the security and validity of the rental.
In case of any incident or breakdown on the road, we offer 24-hour, 7-day-a-week assistance. Our services are available in emergencies to ensure you are always safe during your rental.
All our vehicles are regularly inspected and maintained by certified mechanics to ensure they are in optimal condition. Before you leave, a detailed inspection of the vehicle will be performed with you, and we will provide clear safety instructions for your peace of mind during your journey.
We strictly comply with data protection laws and respect the confidentiality of your personal information. We never share your data with third parties without your explicit consent, except where required by law. You also have the option to manage your privacy preferences through your LeTranscab account.
We have strict procedures in place for managing payments and refunds, ensuring that every transaction is processed securely. You will receive a detailed receipt via email, outlining all charges and any applicable refunds.
Our agents are trained in best security practices and are always available to answer your questions and guide you throughout your rental experience.
If you have any questions about the security of your information or need assistance at any time, please feel free to contact our customer service team available 24/7:
Thank you for choosing LeTranscab for your car rental needs. Your safety and satisfaction are our top priorities.
